Issue with MRCs Audacity presets

Dear Audacity users!

I recently bought two Audacity Presets (04 radio imaging voice, 01 radio voice) here from MRC. When I want to use them (Mac OS 12.0.1, Audacity 3.1.2), they do “something” (waves getting higher), but then it is stated that the "macro noise Gate is not detected“ and it reverts to unchanged.

Has anyone had the same problem? When I wrote to help@musicradiocreative, it was simply suggested to ask this forum

Thank you from Innsbruck, Austria!

Thank you @Norbert that is the best place as we monitor and trouble shoot issues like this for our users here (as this post can potentially help others). I am pinging this to our tech support and we will post back as soon as possible!

Thanks so much for this question @Norbert and also a big thank you for buying some of my Audacity presets. Apart from this Noise Gate issue I hope you’re enjoying the presets so far :+1:

Noise Gate was transformed from something you need to install to a default effect in recent versions of Audacity. It should work OK with your version 3.1.2 but do note that version 3.1.3 of Audacity was released 4 days ago with some ‘quality-of-life improvements’ so it would be worth to upgrade and see if that fixes this issue otherwise do let me know and I’ll take a look at your particular presets and setup. If you could contact us with the result I’ll look forward to helping you further if needed. Thanks! :slight_smile:

Well, I tried the first preset with the newest version 3.1.3 but it still does not find the noise gate, although I can find / activate it manually. To solve the problem, I simply edited the preset.txt (deleted the corresponding line). As a result, no noise gate activated, but everything else worked. Thank you!

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